jarot Platform Privacy Notice
This page describes what we collect when you use jarot and how we keep that data protected. We at jarot process personal information only for account verification, payment processing, and compliance with legal obligations in the jurisdictions where we operate. We do not sell your data to advertisers or marketing firms.
Our services are available where local law permits. We operate gaming and sportsbook markets (Liga 1, Piala AFF, international football coverage), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets (Mobile Legends, Free Fire). To use jarot, you provide personal details during account opening; we then verify your identity and process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.
Your data remains your property. We store it securely and disclose it only where required by law or necessary for service delivery. This notice explains our full practice.
What We Collect on jarot
We collect your full name, date of birth, email address, and phone number when you register an account on jarot. During KYC (Know Your Customer) verification, we request a government-issued ID (such as a passport or national identity card) and proof of address (a utility bill or bank statement). We store images of these documents for compliance purposes.
We record all transactions on jarot—deposits, withdrawals, and game play. Our systems log your IP address, browser type, and device information when you access our platform. We store this information to detect fraud, enforce our terms, and respond to disputes. We do not use cookies to track you across other websites; our cookies exist only to maintain your login session on jarot.
Data we collect on jarot
- Account details: name, date of birth, email, phone number
- Identity documents: government-issued ID and proof of address
- Transaction history: all deposits, withdrawals, and game activity
- Technical data: IP address, browser, device type, access logs
- Payment information: payment method and transaction references (not full card numbers)
How We Use Your Data
We use your personal information to verify your identity (KYC compliance), process your deposits and withdrawals, and maintain your account on jarot. We analyze transaction patterns to detect fraud and suspicious activity. If we suspect money laundering or other financial crime, we report to relevant authorities as required by law.
We do not use your data for marketing unless you have explicitly opted in. We do not sell your data to third parties. We may share your information with our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks including mobile banking, local payment, online payment, e-wallet) to complete transactions. These processors have their own privacy policies; we recommend you review them.
Data Storage and Security
We store your data on secure servers using industry-standard encryption (SSL/TLS). Our servers may be located outside your jurisdiction; by using jarot, you consent to this international data transfer. We do not store full payment card numbers; we receive only the transaction reference from your bank or e-wallet provider.
We retain your data for as long as your account on jarot remains open, plus a period required by law (typically 5-7 years for financial records). After this period, we delete or anonymize your information. You can request deletion of your account and associated data, subject to legal retention requirements.
- Encryption
- We use SSL/TLS encryption to protect data in transit. Your passwords are hashed and salted so we cannot read them even if our servers are compromised.
- Access Control
- Only our staff members with a legitimate business need can access your personal data. We log all access attempts for audit purposes.
- Breach Response
- If we discover a security breach affecting your data, we will notify you and relevant authorities within the timeframe required by applicable law.
Your Rights on jarot
You have the right to access all personal information we hold about you. Contact our support team to request a data export; we will provide your information in a portable format within 30 days. You also have the right to correct inaccurate data and to request deletion of your account on jarot.
Deletion of your jarot account does not erase transaction records needed for legal compliance; we retain these for the periods required by financial regulations. You can object to certain uses of your data (such as marketing emails) by updating your account settings on jarot or contacting support.
Third-Party Links and Services
Our jarot platform may contain links to external websites (such as sports news or game provider sites). We are not responsible for the privacy practices of these external sites. We recommend you review their privacy policies before providing any information.
We use third-party analytics services to understand how users interact with jarot (for example, which pages are visited most often). These services do not identify you personally; they provide only aggregated statistics to help us improve our platform.
Updates to Our jarot Privacy Policy
We may update this privacy notice at any time. When we make material changes, we will notify you by email or by displaying a prominent notice on jarot. Your continued use of our platform after any update constitutes acceptance of the revised notice. We recommend you review this page regularly to stay informed of how we protect your data.
Contact jarot
If you have questions about how we collect or use your data on jarot, or if you wish to exercise your rights (access, correction, deletion), contact our support team through the jarot platform. We respond in Indonesian and English. Our support team serves users across supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang.
If you believe we have mishandled your personal information, you have the right to lodge a complaint with the data protection authority in your jurisdiction. We cooperate fully with regulatory investigations and will work to resolve any concerns.
We at jarot are committed to transparent data practices. This privacy notice reflects our actual operations, not aspirational standards. We collect only what we need, store it securely, and respect your rights under applicable law.